| What connection speeds do you offer? |
64Kbps, 128Kbps, 256Kbps, 384Kbps, 512 Kbps, 1.544 Mbps y 45 Mbps.
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| What are the available PVC speeds? |
| 16 Kbps, 32 Kbps, 64 Kbps, 128Kbps, 256 Kbps, 384 Kbps, 512 Kbps, 768 Kbps.
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| Is the service available throughout all of Puerto Rico? |
Yes. |
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| What types of network can one establish? |
Point to point or multipoint
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| Does the service allow the transport of voice and data? |
Yes. The FR service can be utilized to transport voice, data, or video.
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| What connection speeds do you offer? |
| 64 Kbps, 128 Kbps, 256 Kbps, 384 Kbps, 512 Kbps, 768 Kbps, 1.544 Mbps,
3 Mbps, 4, 5, 6, 7, 8,9, 10, 12, 15, 20, 25, 30, 35, 40, 45,
Mbps.
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| Is the service available throughout all of Puerto Rico? |
Yes, the service is available throughout all of Puerto Rico.
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| Is it possible for more than one user to connect through the connection? |
Yes, Dedicated internet offers this capacity.
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| Is it possible to establish VPN networks? |
The access of Dedicated Internet service can be used to establish VPN networks.
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| What is the "Manager Network Service"? |
It is a service that permits the monitoring of client networks.
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| What type of data can be obtained from our network? |
| The MNS facilitates reports and statistics in real time such as delay, utilization of bandwidth, packet loss, downed circuits, among other data.
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| Do I need equipment to obtain the service? |
| The customer is only required to have Internet access in order to access the application.
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| What is VoIP? |
| VoIP (Voice over Internet Protocol) is a voice conversion map over the Internet or any other IP network. Voice data is managed over a switched network of general-use packets, instead of a dedicated network.
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| What is convergence and what are its advantages? |
• It is the integration of voice and data networks
• Reduces costs in equipment and infrastructure and maximizes investments made
• Creates efficiency in the use of the organization’s technical resources
• Offers competitive user fees
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| ¿Qué son Protocolos VoIP? |
Es el lenguaje que utilizan los distintos dispositivos para su
conexión. Se utiliza un "call processing server", "gateway" y
"gatekeeper". Es de los primeros en desarrollo y tiene limitaciones en
desarrollo y a gran escala. SIP- (Session Initiation
Protocol) es un protocolo cliente servidor, maneja el establecimiento
de sesiones que pueden ser voz, multimedios,
etc.
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| What is IBS Phone? |
| The “IBS Phone” service provides an integrated solution by interphasing with the IP (VoIP) wireline network, all through the transfer of packets. The convergence significantly reduces managment and operational costs. The PRTLD “IBS Phone” service allows business customers to eliminate the need to invest in a multiline system since the digital VoIP switch will provide the basic characteristics and functionality that this type of system would offer. |
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| What are the principal characteristics of the "IBS Phone"? |
• There are no consumption units for local calls within the IP network
• Competitive rates for local and intra-island calls and calls to the United States
• Competitive international rates
• Secure communications.
• Telephone service portability
• Integration of telephone service to the customer’s computers
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| Product benefits |
Product benefits
• Integrates voice and data in the same transport infrastructure
• Reduces the costs of infrastructure implementation and management
• Reduces the monthly rent for voice services
• Reduces the costs associated with local, intra-Island, USA and International services
• Eliminates the expenses associated with configuring the telephone service when employees relocate.
• Reduces the expenses for terminal equipment by using your computer as “sofa phones”. |
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| What is PRT Ethernet? |
| Ethernet Virtual Link Service is a new Puerto Rico Telephone service that offers a complete transport solution, switching and access to the network through Internet Protocol (IP).
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| To whom is this service directed? |
• Big corporate customers
• Businesses with multiple locations
• Those that require solutions based on the IP network.
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| What is the client profile? |
| Customers who require flexible high- speed access and data transmissions in real time.
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| What options are available? |
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| Which connections are available? |
| Point-to-Point Connection
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| What is the access like? |
| Access to the service is offered through a dedicated broadband connection, where a connection is made from the customer’s buildings to PRT’s switch at the central office. This interface is known as the “User to Network Interface” (UNI).
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| How is the interconnection made? |
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The interconnection of service to the customer’s buildings is made through fiber optics facilities connected to a NID that simultaneously connects to PRT’s Ethernet network.
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| What is NID? |
NID is defined as a “Network Interface Device,” it is an interface device provided by PRT to be installed in each one of the customer’s facilities.
It will provide termination of the line and will standardize the use of interconnection devices of the customer’s LAN.
This is based on the IEEE 802.3 standard at 10 Mbps, 100 Mbps o 1Gps.
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